Modern Home in Victoria, BC

We stayed for two nights and it was a comfortable and convenient location for all sightseeing we planned. Positive: Excellent location.

Overall experience was good except house keeping staff. Positive: The property atmosphere was good Negative: The housekeeping staff was rude

The pictures did not represent at all how the property is actually maintained. We tried to reach out for a refund from t Positive: Location was convenient. Negative: The property was not cleaned thoroughly before our stay. We noticed black mold in and around the sink, paint is peeling off of doors and molding, a smoke detector is missing from the master room, light bulbs were burnt out, we had no hot water for the first 24 hours, we came across carpet beetles and spiders inside the property, none of the beds shown in the pictures were on sight, they were all maybe 2 and half feet off the ground, and overall the property is not in great shape.

It was uncomfortable and disgusting. Positive: Nothing about it was inviting, it was filthy and many things were broken , dirty or did not work. Negative: This was the worst vacation property I have ever stayed in! The 28 stairs to get to our bedrooms. There are four flights of stairs. The garage we were allowed to use was full of garbage and broken junk so we couldn't park in there. The garbage and recycling bin was full and overflowing. The rugs were not vacuumed and dirty. The refrigerator smelled and had a broken crisper drawer. The towels were thin and small. We only had one towel for three. Nights. Someone’s slippers were on the dirty back patio. The furniture was scarce, hardly enough seating . The doors were grimy and the place needs paint. The beds had razor thin pillows and heavy comforters with a duvet cover, no sheet. The shower heads leaked and sprayed the ceiling. The bathroom fan did not work. The bathroom rugs were very tiny and dirty. The central vacuum cleaner was thrown on the garage floor. There were uncovered outlets in some of the rooms! The was trash and junk in the master bathroom drawers. There were snarls of wires and extension cords piled up on the back patio. The whole place was dirty feeling. The primary resident in the auxillary room told us we couldnt park in the driveway the way we parked. The door to the garage had two entry door locks , one was installed backwards and made it so you could lock yourself out. The yard was landscaped at one time but was full of weeds and very overgrown. The back yard was full of junk. This place needs deep cleaning, painting and fixing! Overall, the owners skimped on everything, we wished we had stayed in a hotel, hotels at least have standards of cleanliness. I would be embarrassed to rent this property to anyone!

We enjoyed our stay. We were close to everything we need, groceries, Costco, massage, etc Positive: We had a group of 8, our kids, their spouse and grand baby. Plenty of space in living room and dining room to seat everyone. Plenty of bathrooms. The patio was nice. Negative: 2 burners were broken on the stove and parking was in a line not side by side so we had to put smaller vehicle in garage and then move the other car to get it out